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Finbot for Consumer Banking

Floatbot, Inc

Digital & Retail Banking
Analytics
ChatBots
Retail Payments
Finbot is Conversational AI Chatbot and Voicebot for Omni-Channel Consumer Banking
Digital & Retail Banking
Analytics
ChatBots
Retail Payments
Finbot is Conversational AI Chatbot and Voicebot for Omni-Channel Consumer Banking

Description

Finbot is a conversational AI chatbot and voicebot for Consumer banking, powered by Floatbot.ai. Floatbot.ai is a SaaS-based conversational AI platform that helps banks and fintechs to automate customer supportincrease customer experience and digital sales. Its DIY “No Code” platform makes it possible to build hybrid bots using advance workflow-builder and conversational AI tools.

  • Pre-built dialogues, pre-trained AI knowledgebase, and pre-certified integration with Finastra Fusion Digital Channels (v 5.7 or above), Fusion Essence, (v2020.5 or above), Fusion Equation (4.3.7 or above)
  • Features include Accounts and Balance, Account Statement, Exchange Rate, List high value transactions
  • Supports B2C Login authentication and PSD2 compliant consent for Finastra Fusion Digital Channels
  • Supports B2B Login authentication for 3rd party Digital Channel scenario
  • Enable omni-channel retail banking. Supports WhatsApp, Web app, iOS, Android with Chatbot and Voice commands
  • Innovative UX of Chatbot and customisable business rules and knowledgebase
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General information

Commercial model
Refer
Integration
Pre-integrated products
Fusion Essence
Fusion Equation
doneAvailable for all 3rd party systems
Implementation
Cloud Hosted | On Premise
Website
Support
Privacy policy
Data processing countries (3)
India
United Arab Emirates
United States of America
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Finastra employees only
Access support collateral and more on
SharePoint

How it looks

Account Enquiry

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Balance Enquiry

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Account Login

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Fund Transfer

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Account Details

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Transaction Details

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Other Account Details

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Welcome Message

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Message Variable

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Intents

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Overview

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User Queries

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LoginAccount EnquiryBalance EnquiryAccount LoginFund TransferAccount DetailsTransaction DetailsOther Account DetailsWelcome MessageMessage VariableIntentsOverviewUser Queries

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