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Fusion Dixibot powered by Kore.AI

Finastra

Digital & Retail Banking
ChatBots
Fusion Dixibot is a conversational AI banking solution for banks to act as a self-service virtual assistant
Digital & Retail Banking
ChatBots
Fusion Dixibot is a conversational AI banking solution for banks to act as a self-service virtual assistant

Description

Fusion Dixibot is a conversational AI banking solution for banks to act as a self-service virtual assistant.

It reduces the cost for banks by moving customers away from channels like in-branch and call centers.

Fusion Dixibot is built using Kore.AI, that provides:

1) Ease of use, quicker banking for your clients 
2) Seamless integration
3) Easy to use, no code/low code configuration
4) Human-like Interactions with Robust NLP and NLU capabilities
 

It is an App that can be downloaded on mobile phones, directed at the customers of banks.

The app has out-of-the-box API integrations with Fusion Essence and Fusion Equation
Fusion Dixibot supports the following capabilities for the bank’s customer:
•Account enquiry – list all accounts
•Balance enquiry – for all / each account (s)
•Transaction enquiry for a specific account
•Transaction enquiry for a specific period
•Expenses (in an account) for a period

Bank customizations and app management are available through the Kore.ai admin dashboard:
•Viewing queries and tweaking responses
•Expanding keywords and utterances
•Enabling or disabling of features
•Analytics

Company Verified

General information

Commercial model
Finastra
Integration
Pre-integrated products
Fusion Essence
Fusion Equation
doneAvailable for all 3rd party systems
Implementation
Cloud Hosted | On Premise
Website
Privacy policy
Data processing countries (1)
United Kingdom of Great Britain
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Finastra employees only
Access support collateral and more on
SharePoint

How it looks

Chat Page

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Automatic Suggeston

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Pre-defined Answers

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Authentication

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View Account Balance

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Inquiry for Different Account

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Display Transactions

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Display Transactions for a Specific Period

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Other Inquiries

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Log Out

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LoginChat PageAutomatic SuggestonPre-defined AnswersAuthenticationView Account BalanceInquiry for Different AccountDisplay TransactionsDisplay Transactions for a Specific PeriodOther InquiriesLog Out

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