Loading FusionStore...
PartnersResourcesSupportDeveloper Portal

Helpy

Helpy

Digital & Retail Banking
Customer Service
Customer support software for organizations serious about data control
Digital & Retail Banking
Customer Service
Customer support software for organizations serious about data control

Description

Helpy is the customer support platform engineered for companies that are serious about customer data security and control.

Key features: 

  • Safeguards your data without compromising on giving customers heroic support! Designed for single-tenant private cloud deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you already use to keep data private and secure. 
  • Is an app that has been installed over 500,000 times, with both the open-source and pro version in use around the Globe.
  • Provides Self-Hosted and on-demand customer support helpdesk software to give your customers a heroic experience! Multi Channel Support Ticketing
  • Tracks all of your help emails and tickets in one place with Helpy integrated email. As messages arrive at your support address they appear in the Helpy dashboard and can be assigned to agents. 
  • delivers the response to the original requester when you reply through the Helpy interface or by email 

 

General information

Commercial model
API consumption only
Integration
Direct integration
Fusion Digital Banking
Website
Support
Privacy policy
Business countries (1)
United States
Show all
Data processing countries (1)
United States
Show all

How it looks

Multi-Channel Support and Live Chat

Show less

Self-service and Secure

Show less
screenshot container
Multi-Channel Support and Live ChatSelf-service and Secure

Multi-Channel Support and Live Chat