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ID-Pal

ID-Pal

Consumer Banking
Identity Verification
Seamlessly verify an individual’s identity and address in real-time across any customer channel.
Consumer Banking
Identity Verification
Seamlessly verify an individual’s identity and address in real-time across any customer channel.

Description

The challenge for most businesses is finding an identity verification solution that meets all regulatory requirements whilst delivering a seamless, intuitive convenient user experience for their customers.

 

ID-Pal provides businesses with a real-time Identity and Address Verification solution that is out-of-the-box. The platform can be set up in minutes, customized to the business in seconds and verifies customers identity and address instantly across all channels and jurisdictions.

 

ID-Pal’s offering provides a complete, end-to-end solution that can be branded and configured within minutes and fully integrated within a day, with key features that include:

  • Customization: Multiple customer profiles can be customized instantly using the business web portal.
  • Remote onboarding: Capture customer information in-person, in-branch, online or via contact center.
  • Rules-based workflow: Automate ID&V process using unique blend of bio-metric, document and database checks.
  • Full audit trail: Generate and securely store Client Due Diligence reports.
  • Intuitive data capture: Extract customer details including verification results and associated imagery.
  • Address eVerification: Unique to ID-Pal, this additional layer of fraud protection extracts details from the onboarding information to verify against multiple databases.

 

Benefits of ID-Pal

  • A seamless user experience that enables a customer to verify their identity credentials in real-time across any channel, simply and securely.
  • Robust multi-layered verification of an individual’s identity and address, with fraud prevention and data protection best practices integrated into every step of the journey.
  • Accelerated digital transformation with a solution that maximizes customer conversion rates whilst preventing fraud at source during onboarding - a key component of a compliance framework.

General information

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Required products
Fusion Essence
Fusion Equation
Website
Data processing countries
Ireland