ID-Pal

The challenge for most businesses is finding an identity verification solution that meets all regulatory requirements whilst delivering a seamless, intuitive convenient user experience for their customers.

ID-Pal provides businesses with a real-time Identity and Address Verification solution that is out-of-the-box. The platform can be set up in minutes, customized to the business in seconds and verifies customers identity and address instantly across all channels and jurisdictions.

ID-Pal’s offering provides a complete, end-to-end solution that can be branded and configured within minutes and fully integrated within a day, with key features that include:

• Customization: Multiple customer profiles can be customized instantly using the business web portal.
• Remote onboarding: Capture customer information in-person, in-branch, online or via contact center.
• Rules-based workflow: Automate ID&V process using unique blend of bio-metric, document and database checks.
• Full audit trail: Generate and securely store Client Due Diligence reports.
• Intuitive data capture: Extract customer details including verification results and associated imagery.
• Address eVerification: Unique to ID-Pal, this additional layer of fraud protection extracts details from the onboarding information to verify against multiple databases.

Benefits of ID-Pal

• A seamless user experience that enables a customer to verify their identity credentials in real-time across any channel, simply and securely.
• Robust multi-layered verification of an individual’s identity and address, with fraud prevention and data protection best practices integrated into every step of the journey.
• Accelerated digital transformation with a solution that maximizes customer conversion rates whilst preventing fraud at source during onboarding - a key component of a compliance framework.