Finbot is a conversational AI chatbot and voicebot for corporate banking, powered by Floatbot.ai. Floatbot.ai is SaaS-based conversational AI platform that helps banks and fintechs to automate customer support, increase customer experience and digital sales. Its DIY “No Code” platform makes it possible to build hybrid bots using advance workflow-builder and conversational AI tools.
· Pre-built dialogues, pre-trained AI knowledgebase, and pre-certified integration with Finastra’s corporate banking platform, Fusion Corporate Channels
· Features include Accounts and Balance, Account Statement, Exchange Rate, List high value transactions
· View details of transaction for Cash and Trade, List Trade Transactions of Letter of Credit, Audit trail of users involved in transaction
· Approve/Reject single transaction or batch transaction [in road-map]
· Enable omni-channel corporate banking. Supports WhatsApp, Web app, iOS, Android with Chatbot and Voice commands
· Innovative UX of Chatbot and customisable business rules and knowledgebase
This application utilizes the FusionFabric.cloud APIs listed below: